Terms & Conditions —
Jejuslot Platform Agreement

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("the Player", "User", "you") and Jejuslot ("the Platform", "we", "us", "our"), governing your access to and use of the online gaming services available at jejuslot.cam (the "Website") and any associated mobile applications or platforms.

Jejuslot is an English-language online casino and sports betting platform designed for Malaysian players. Our services include but are not limited to slot games, live dealer games, sports betting, virtual games, and any other gaming products offered through the Website from time to time.

These terms should be read alongside our Privacy Policy and our Responsible Gambling policy, both of which form part of this Agreement by reference.

For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:

• "Account" — the registered user account created by a Player on the Jejuslot platform, subject to approval by Jejuslot following completion of registration and identity verification procedures.
• "Balance" — the aggregate of deposited funds, bonus credits, and winnings held within a Player's Account at any given time, net of withdrawals and wagers settled.
• "Bonus" — any promotional credit, free spin allocation, cashback amount, or other non-cash incentive granted by Jejuslot to a Player, subject to specific bonus terms and wagering requirements.
• "KYC" — Know Your Customer; the identity and document verification process required by Jejuslot to confirm a Player's identity, age, and payment method ownership before processing withdrawals or as otherwise required.
• "Platform" — the Jejuslot website at jejuslot.cam, all associated subdomains, mobile applications, and any digital interfaces through which Jejuslot services are delivered.
• "Real Money Wager" — any bet placed using funds drawn from the Player's real-money Balance, excluding bonus credits unless explicitly stated otherwise in applicable bonus terms.
• "Services" — all gaming, betting, account management, payment processing, and customer support services offered by Jejuslot through the Platform.
• "Wagering Requirement" — the number of times a bonus amount (or bonus plus deposit amount, as specified in individual bonus terms) must be wagered on eligible games before any associated winnings become eligible for withdrawal.

To register and maintain an Account on Jejuslot, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. Jejuslot strictly enforces this minimum age requirement in accordance with responsible gambling obligations.
• You must be a natural person acting in your personal capacity. Corporate entities, trusts, and partnerships are not eligible to hold an Account.
• You must be the lawful holder of the payment instruments used to deposit funds into and withdraw funds from your Account.
• You must not be a resident of any jurisdiction in which accessing online casino or sports betting services is prohibited by applicable law. It is your sole responsibility to determine the legal status of online gambling in your jurisdiction.
• You must not be a current employee, contractor, director, or officer of Jejuslot, nor a close family member of any such person, unless Jejuslot has expressly permitted such participation in writing.
• You must not have previously had an Account suspended or permanently closed by Jejuslot for breach of these Terms & Conditions.

Registration on Jejuslot requires the provision of accurate, current, and complete personal information. You are obligated to maintain the accuracy of your registration details and to notify Jejuslot promptly of any changes. Providing false, misleading, or incomplete information constitutes a breach of this Agreement.

Each individual may hold only one Account on the Jejuslot platform. The creation of multiple accounts — whether for the purpose of claiming promotional bonuses, circumventing account restrictions, or for any other reason — is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of all balances therein.

Jejuslot operates a Know Your Customer ("KYC") programme. You may be required to submit identity verification documents at any stage, including but not limited to:

• A government-issued photo identification document (Malaysian MyKad, passport, or equivalent).
• Proof of residential address issued within the preceding three months (utility bill, bank statement, or equivalent).
• Proof of ownership of any payment method used for deposits or withdrawals (e.g., screenshot of Touch 'n Go eWallet showing registered name and account number).
• Source of funds documentation for high-value transactions, as determined by Jejuslot's internal compliance procedures.

Withdrawals will not be processed until KYC verification is satisfactorily completed. Jejuslot reserves the right to suspend withdrawal functionality — but not the use of deposited funds for gameplay — pending receipt and review of requested documentation.

Jejuslot accepts deposits via a range of payment methods approved for use on the Platform, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and direct bank transfers from supported Malaysian financial institutions including Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank. Deposits may also be made via Visa, Mastercard, and selected cryptocurrencies (BTC, ETH, USDT).

All deposit methods must be registered in the Player's own name. Deposits from third-party payment instruments are not permitted. Where Jejuslot determines that a deposit was made from a third-party source, the amount will be refunded to the originating payment method and the Account may be suspended pending investigation.

Minimum deposit amounts vary by payment method and are displayed at the point of transaction within the Platform's cashier section. Jejuslot does not charge deposit fees; however, your payment provider may apply independent transaction charges for which Jejuslot bears no responsibility.

Withdrawal requests may be submitted through the cashier section of your Account once KYC verification has been successfully completed. All withdrawals must be directed to a payment method registered in the Player's own name that has been previously used to fund the Account or, where no prior deposit method is available, a verified payment instrument belonging to the Player.

Jejuslot aims to process withdrawal requests within the following indicative timeframes:

• E-wallets (Touch 'n Go eWallet, Boost, GrabPay): Under 5 minutes from approval, subject to payment partner processing.
• DuitNow / FPX: 5 to 15 minutes from approval during standard operating hours.
• Bank wire / direct transfer: 15 to 60 minutes, subject to banking partner processing windows.

These timeframes are indicative and not guaranteed. Withdrawals may be subject to additional processing time where compliance review, KYC documentation, or bonus wagering requirement verification is outstanding.

Jejuslot reserves the right to impose minimum and maximum withdrawal amounts, which are displayed within the Platform's cashier section. Withdrawal requests that do not meet minimum thresholds will not be processed until the balance exceeds the applicable minimum.

Jejuslot offers a range of bonuses and promotional incentives, including welcome bonuses, reload bonuses, birthday bonuses, referral bonuses, and free spins. All bonuses are subject to specific terms including wagering requirements, minimum deposit conditions, eligible game restrictions, maximum bet limits during bonus play, and expiry periods. These specific terms are communicated at the point of each offer and must be read in conjunction with this Agreement.

General bonus conditions applicable to all offers unless otherwise stated:

• A Player may not hold multiple active welcome bonuses simultaneously.
• Wagering requirements must be fulfilled using eligible games as specified in each offer's terms. Contributions towards wagering requirements vary by game type (e.g., slots typically contribute 100%; table games and live dealer games may contribute at a reduced rate).
• The maximum wager permitted per spin or bet while a bonus wagering requirement is active is RM20 (or currency equivalent) unless specifically stated otherwise. Exceeding this limit may result in the cancellation of the bonus and associated winnings.
• Bonus funds cannot be withdrawn until wagering requirements are fully satisfied. The Platform will automatically separate bonus and real-money balances where applicable.
• If a Player requests a withdrawal before completing a bonus wagering requirement, the bonus and any winnings attributable to that bonus will be forfeited.
• Jejuslot reserves the right to withdraw, modify, or cancel any promotional offer at any time, with or without prior notice, provided that existing qualifying obligations already accepted by a Player will be honoured.

All games offered on Jejuslot operate according to their individual game rules, which are accessible within each game interface. By placing a wager, the Player confirms that they have read and understood the applicable game rules.

Jejuslot uses independently certified Random Number Generator (RNG) technology to determine outcomes in all non-live games. Live dealer game outcomes are determined by physical dealing and wheel spinning processes conducted by professional dealers in certified studio environments.

In the event of a technical malfunction, disconnection, or system error occurring during active gameplay, Jejuslot's recorded server data shall be the definitive record of game state and outcome. Where a game round cannot be completed due to a technical fault on the part of Jejuslot, any wager placed for that round will be refunded to the Player's Account.

Minimum and maximum wager limits apply to all games and are displayed within each game interface. Jejuslot reserves the right to impose individual bet limits on specific accounts where risk management considerations require it.

The following activities are strictly prohibited on the Jejuslot platform and constitute material breaches of this Agreement:

• Using automated software, bots, scripts, or any other artificial intelligence tools to interact with the Platform, place wagers, or collect data.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with any software or algorithm underlying the Platform or its games.
• Engaging in any form of money laundering, including depositing funds derived from illegal activities or using the Platform to obscure the origins of funds.
• Colluding with other players to gain an unfair advantage in any game, particularly in multi-player environments such as poker or live dealer games.
• Using stolen, fraudulently obtained, or third-party payment methods to fund an Account.
• Creating multiple accounts for any purpose, including to receive duplicate bonuses or circumvent a suspension.
• Engaging in conduct that harasses, abuses, or threatens Jejuslot staff, agents, or other users through any communication channel.
• Exploiting software bugs or errors to obtain funds, credits, or other benefits not intended by Jejuslot. Any winnings obtained through such exploitation will be voided.

Jejuslot monitors gameplay and transaction patterns for indicators of the above activities. Where prohibited conduct is detected, Jejuslot may suspend or close the relevant Account, void all pending and settled wagers, withhold or reclaim balances pending investigation, and report the matter to applicable regulatory or law enforcement bodies.

Jejuslot is committed to promoting responsible gambling across all of its Services. We recognise that for some individuals, gambling may become problematic, and we maintain a suite of tools to assist Players in managing their activity responsibly.

Players may access the following responsible gambling tools directly within their Account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Automatic notifications after specified periods of continuous play.
• Cool-off Periods: Temporary account suspension for periods ranging from 24 hours to 90 days, during which the account cannot be used for real-money gameplay.
• Self-Exclusion: Permanent or long-term account closure for Players who determine that they need to stop gambling. Jejuslot will process all self-exclusion requests within 24 hours.

Jejuslot does not market its services to individuals who have self-excluded or who are under a cool-off period. For further information, please visit our dedicated Responsible Gambling page.

All content on the Jejuslot Platform, including but not limited to text, graphics, logos, icons, game assets, software, and user interface elements, is the property of Jejuslot or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes in accordance with this Agreement. This licence does not permit you to reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Platform without the prior written consent of Jejuslot.

The Jejuslot name, logo, and all associated brand elements are trademarks of Jejuslot. Unauthorised use of these trademarks is strictly prohibited.

To the maximum extent permitted by applicable law, Jejuslot and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform or Services, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.

Jejuslot's aggregate liability to any Player in respect of any claim arising from or in connection with this Agreement shall not exceed the total amount deposited by that Player in the twelve-month period immediately preceding the event giving rise to the claim.

Jejuslot does not warrant that the Platform will be available on an uninterrupted, error-free basis. Scheduled and unscheduled maintenance periods may affect Platform availability. Jejuslot will use commercially reasonable efforts to minimise such disruptions and to communicate planned maintenance in advance where practicable.

Jejuslot reserves the right to suspend, restrict, or permanently close a Player's Account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of this Agreement, including the prohibited conduct provisions of Clause 9.
• Failure to complete KYC verification within a reasonable period following a request by Jejuslot.
• Detection of suspicious activity suggesting fraud, money laundering, or abuse of the Platform.
• A court order, regulatory direction, or law enforcement request requiring restriction or disclosure.
• Reasonable belief that a Player is a minor or has provided false age information.
• A Player's voluntary request for self-exclusion or account closure.

Upon termination of an Account for breach, Jejuslot may withhold the Account balance pending investigation. Where investigation concludes that a breach has occurred, Jejuslot reserves the right to retain all or part of the balance as compensation for losses, costs, and damages incurred. Where no breach is confirmed and the Account is closed at the Player's request, the available real-money balance will be returned to the Player's verified withdrawal method.

This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the applicable laws of the jurisdiction under which Jejuslot is licensed and operates. Players are advised to consult independent legal advice if they are uncertain about their rights.

In the event of a dispute, Players should first contact the Jejuslot customer support team at [email protected] to seek resolution. Jejuslot will endeavour to resolve all complaints within five business days of receipt. Complex complaints involving financial disputes may require up to 28 days for full investigation.

Where a complaint cannot be resolved through the internal complaints process, the Player may escalate the matter to the relevant licensing authority or approved alternative dispute resolution body as communicated within the Platform's compliance documentation.

Jejuslot reserves the right to amend these Terms & Conditions at any time. Where amendments are material — meaning they substantially affect Player rights or obligations — Jejuslot will provide notice via account notification, email communication (where an email address is registered to the account), or prominent announcement on the Platform's homepage, with a minimum of seven days' notice prior to the amended terms taking effect.

Minor amendments, including corrections of typographical errors, clarifications that do not alter the substance of any provision, or updates to reflect changes in applicable law, may be made without prior notice. The "Last Updated" date at the top of this page will be revised to reflect all such changes.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept any amended terms, you must cease using the Platform and request account closure by contacting our support team.

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or wish to exercise any rights referenced herein, please contact the Jejuslot support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the Platform interface
• Languages: English, Bahasa Melayu, and Chinese
• Response Time: 3–5 minutes via live chat; within 2–4 hours via email for most queries

For responsible gambling support, please visit our dedicated Responsible Gambling page, which contains self-help tools and links to external support organisations available to Malaysian players.